In this section, we’ve answered some of the most common questions to help make your shopping experience easier.
How do I make a purchase?
Purchasing from www.zaysha.shop is quite simple! Here are the guidelines:
- Explore our collections and choose the items you love.
- Pick your options – select the size, color, and quantity that suits you best, then click “Add to Cart.”
- Check your cart by clicking the bag icon at the top right corner of the page.
- Continue to checkout – fill in your delivery details and choose your preferred payment method.
- Confirm your order and you’re all set! If you have a Zaysha account, simply log in for a faster, smoother checkout.
Can I modify or change my order after it has been processed?
Once an order has been placed successfully, it cannot be cancelled directly through our website. However, if you wish to make any changes, you can reach out to our customer service team via WhatsApp on +230 57750199, and we will do our best to assist you.
Does Zaysha Fashion Ltd ship it’s product internationally?
Unfortunately, for the time being, our business is mainly focused on Mauritius and Rodrigues only.
How long does my product take to be shipped or processed?
It depends on whether you chose Express or Postage as delivery option. If you choose Express, it normally takes 2-3 days to reach your doorstep. And if you choose Postage, then it might take 3-5 days or even more depending on the process at Mauritius post. If you need more information about delivery options, please check our shipping and delivery page by click here.
What to do if I have received a damage or defective product?
At Zaysha Fashion Ltd, we make sure that all products are checked and securely packed before being dispatch. In the unlikely event that you received a damage or defective product, please contact us and share the description/photo and order number of the product using WhatsApp on +230 57750199 or by email at contact@zaysha.shop.
What are the types of payment that can be made?
Payments can be made by MCB Juice or Bank transfer.
Account holder name: Zaysha Fashion Ltd
Account number: 000453924662